Total Service
Total Service offers TANDBERG telepresence customers total performance, peace of mind, simplicity and low cost of ownership to deliver a faultless meeting environment for business continuity and immediacy.
Total Service ensures the executive experience is effortlessly maintained, successful, and relaxed. Delivered by TANDBERG and a certified network of people, processes and equipment, Total Service is available on a global scale, 24x7x365, with local implementation. Total Service includes a range of services to support you every step of the way.
Managed and Hosted Service
Together with TANDBERG, our certified partners will deliver everything you need to guarantee the ultimate telepresence experience. Global Video Network Operation Centers operate 24x7x365 to deliver you consistently high reliability and performance.
- Costs are kept to a minimum and you have no need for specialist staff.
- Telepresence meetings are flawless, pre-configured, pre-tested and monitored.
- Session management, monitoring and orchestration, agent assistance from a 24-hour help desk, call set-up and telephone or Web-based reservations are standard.
Fulfilment
Local surveys provide on-site planning and assessment. No matter where in the world you need telepresence, our experts are on hand.
Installation services are delivered by a global network of trained certified partners. Working closely with your project manager and site coordinators, we guide room design requirements, as well as timeline management of the overall roll-out.
Network
- Network assessment and provisioning ensures that you have the quality and capacity needed to support your telepresence and video conferencing usage.
- It's your choice - use your own network or work with our certified network service providers to make sure you have the right dedicated bandwidth.
Learn about all of the elements that create TANDBERG Total Telepresence.
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