Privacy Policy

Ectus, LLC ("ectus", "we", "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.

1. Information we collect

We may collect the following types of information:

• Contact information: name, email address, company, and job title when you submit a contact form, book a call, or subscribe to updates.
• Usage data: pages visited, time spent, referring URLs, and browser type, collected via analytics tools to help us improve the site.
• Communications: the content of messages you send us via email or contact forms.

We do not sell, rent, or trade your personal information to third parties.

2. How we use your information

We use collected information to:

• Respond to enquiries and provide requested services
• Send updates, briefings, or newsletters you have opted into
• Improve the website and our service offerings
• Meet legal and regulatory obligations

3. Legal basis for processing

Where applicable (including under GDPR), we process your data on the following legal bases:

• Consent: where you have actively opted in (e.g. newsletter sign-up)
• Legitimate interests: responding to enquiries, improving our services
• Contractual necessity: fulfilling obligations under a service agreement

4. Data retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions are typically retained for up to three years unless an ongoing client relationship exists.

5. Cookies and analytics

This website uses cookies and analytics tools to understand how visitors use the site. Analytics data is aggregated and not linked to individual identities. You can disable cookies in your browser settings, though some functionality may be affected.

6. Third-party services

We use select third-party tools to operate this website and deliver services, including email delivery and scheduling providers. These services have their own privacy policies and process data only as necessary to provide their function.

7. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain types of processing
• Withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at support@ectus.com.

8. Data security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. International transfers

Ectus, LLC is based in the United States. If you are accessing this site from outside the US, your data may be transferred to and processed in the US. We take steps to ensure such transfers comply with applicable data protection laws.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or to exercise your rights, contact us at support@ectus.com. For legal matters, contact legal@ectus.com.